Responsible Gaming
at n bazi

n bazi operates as Bangladesh's premier online casino and sports betting platform, and we take our duty of care to players seriously. Responsible gaming is not a box-ticking exercise for us — it is a foundational principle that shapes how we design our platform, train our support staff, and communicate with players in Dhaka, Chittagong, Sylhet, Khulna, and across Bangladesh.

We believe that the overwhelming majority of players who choose n bazi do so for entertainment and the thrill of the game. Whether that is watching the Bangladesh Tigers take on the field during the BPL cricket season or spinning the reels on a premium slots title from Pragmatic Play, gambling at its best is a leisure activity. Our responsible gaming framework is designed to keep it that way.

However, we also recognise that for a small number of people, gambling can escalate from a pastime into a harmful pattern of behaviour. n bazi is committed to identifying those situations early — through our automated monitoring systems and our proactive support team — and intervening with appropriate tools and resources before the harm becomes severe.

All responsible gaming tools described on this page are free of charge, available instantly through your account settings, and enforced at the platform level — meaning they cannot be bypassed by logging in through a different device or browser. If you ever feel that gambling is affecting your finances, relationships, mental health, or daily responsibilities, we urge you to use the tools available on this page or contact our 24/7 support team immediately.

n bazi enforces a strict minimum age requirement of 18 years for all players. This is a non-negotiable condition of using the platform and applies equally to all residents of Bangladesh regardless of location — Dhaka, Chittagong, Rajshahi, Sylhet, Barisal, Rangpur, Mymensingh, Khulna, or Cox's Bazar.

During the registration process, every new player is required to provide their date of birth. This information is used immediately to confirm that the applicant is at least 18 years old. Where n bazi's systems flag an age discrepancy or where a player requests a first withdrawal, a full KYC (Know Your Customer) verification is triggered. Players must submit a government-issued photo identification — such as a Bangladesh National Identity Card (NID) — before withdrawal access is granted.

Accounts where age cannot be verified to n bazi's satisfaction will have all gameplay and financial activity suspended until verification is completed. Any winnings accrued by a player subsequently found to be under 18 at the time of play will be permanently forfeited and the account will be permanently closed.

Protecting Underage Players in Your Home

If you share a device with younger family members, we strongly recommend:

• Always logging out of your n bazi account when you are not actively using it.
• Using a strong, unique password that family members cannot guess.
• Enabling device-level parental controls or using parental filtering software such as Net Nanny, Kaspersky Safe Kids, or similar tools available in Bangladesh.
• Keeping your payment method credentials (bKash PIN, Nagad mobile number) private and separate from your n bazi login details.

One of the most effective tools for keeping gambling within affordable boundaries is the deposit limit. n bazi allows every registered player to set a maximum deposit amount at three time intervals: daily, weekly, and monthly. These limits apply across all payment methods — bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, and Sonali Bank.

For example, a player in Dhaka might decide that they are comfortable spending no more than ৳2,000 per week on gambling. By setting a weekly deposit limit of ৳2,000, they guarantee that no matter how engaged they become with a game, the platform will prevent any further deposits once that threshold is reached for the week.

You can view and manage your deposit limits at any time from the Responsible Gaming section of your account dashboard. There is no minimum limit — you may set any amount that reflects your personal budget. n bazi recommends setting your limit to an amount you would be comfortable losing entirely, as gambling always involves the risk of loss.

Time can pass quickly when you are engaged in an absorbing game. Session time controls at n bazi are designed to break the flow of play at regular intervals so that you can make a conscious decision about whether to continue, rather than playing on autopilot.

You can set a session time reminder for any interval between 15 minutes and 8 hours. When the timer expires, a notification will appear on screen displaying:

• Your total time in the current session (Bangladesh Standard Time, BST UTC+6).
• Your net financial position for the session (total deposited minus total withdrawn).
• A clear prompt to either continue playing or end the session and log out.

Session reminders are not forced logouts — they are information checkpoints. The decision to continue rests entirely with you. However, research consistently shows that even a brief, factual pause significantly reduces the likelihood of extended, unplanned gambling sessions. n bazi encourages all players to use this feature as a standard part of their play routine.

In addition to session reminders, n bazi automatically logs out inactive accounts after 30 minutes of inactivity. This prevents unattended sessions from continuing on shared devices.

n bazi offers two distinct tools for players who need a break from gambling — cool-off periods for short-term breaks and self-exclusion for longer or permanent restrictions.

Problem gambling develops gradually and can be difficult to recognise from the inside. The following signs may indicate that gambling has moved beyond healthy entertainment and is becoming a problem. These apply regardless of the type of gambling — casino games, cricket betting, slots, or any other form.

Answer the following questions honestly to get a clearer picture of your relationship with gambling. If you answer "yes" to three or more of these questions, we strongly encourage you to contact n bazi support or a professional counselling service.

If you believe gambling is causing harm to yourself or someone you care about, help is available. n bazi's own support team is your first point of contact, but we also encourage players to seek professional counselling and community support where appropriate.