n bazi Privacy Policy

1.1 Data You Provide Directly

When you register an account with n bazi, you are asked to provide the following information:

• Your full legal name (as it appears on your government-issued ID).
• Your date of birth (used to verify that you are at least 18 years of age).
• A valid Bangladeshi mobile phone number.
• An active email address.
• A secure password of your own choosing (stored as a cryptographic hash — n bazi staff cannot view your password in plain text).
• Your preferred payment method details (mobile banking numbers for bKash, Nagad, Rocket, or Upay; bank account details for transfers).

After registration, you may be asked to provide additional information as part of the KYC (Know Your Customer) process before your first withdrawal. This includes a scanned copy or photograph of a government-issued photo ID (National Identity Card or passport), and a recent utility bill, bank statement, or mobile banking statement confirming your registered address.

1.2 Data Collected Automatically

When you access and use the n bazi platform, our systems automatically collect certain technical and behavioural data. This includes:

1.3 Data from Third Parties

n bazi may receive limited personal data from third-party service providers who assist with identity verification, fraud prevention, and payment processing. This includes verification results from identity check providers and transaction confirmation data from payment processors such as bKash, Nagad, and Rocket. All third-party data processors engaged by n bazi are contractually bound to handle your data in accordance with this Privacy Policy and applicable data protection standards.

n bazi processes your personal data only for specific, legitimate purposes. We do not use your data for purposes that are incompatible with the reason it was originally collected. The table below summarises the lawful basis and purpose for each category of processing:

2.1 Account Management & Service Delivery

The most fundamental use of your personal data is to create and manage your n bazi player account, authenticate your identity at login, credit deposits to your balance, process withdrawal requests, and communicate account-related updates and notifications to you. Without this processing, we cannot provide the service at all. The lawful basis for this processing is the performance of a contract between you and n bazi.

2.2 Identity Verification & Age Checks

n bazi is committed to preventing underage gambling. We process your date of birth and KYC documents to verify that you are at least 18 years old before allowing you to deposit, wager, or withdraw. This processing is carried out as a legal obligation and as a contractual necessity. Failure to provide the required verification documents will result in your account being restricted until verification is completed.

2.3 Fraud Prevention & Platform Security

We analyse IP addresses, device identifiers, login patterns, and transaction data to detect and prevent fraudulent activity, money laundering, bonus abuse, and the creation of duplicate accounts. This processing is based on our legitimate interest in protecting the integrity of the platform, the safety of other players, and the financial security of the business. Automated fraud screening runs continuously in the background during all account sessions.

2.4 Responsible Gaming Monitoring

n bazi uses gameplay data, session frequency, deposit patterns, and self-declared limits to identify players who may be at risk of developing a gambling problem. Where our responsible gaming systems flag a potential concern, our support team may reach out proactively. This processing is based on our legitimate interest in promoting safe gambling and complying with responsible gaming best practices. You may also set your own deposit limits, session time reminders, and self-exclusion periods through the Responsible Gaming portal in your account settings. For full details, see our Responsible Gaming page.

2.5 Customer Support

When you contact n bazi's support team via live chat or email, we retain a record of that communication — including your account details, the nature of your query, and the resolution provided. These records are used to resolve the immediate query, provide follow-up if needed, and improve the quality of our support service. Communication records are retained for up to 3 years in accordance with our data retention schedule.

2.6 Platform Improvement & Analytics

Aggregated, anonymised behavioural data (such as which games are most popular, which pages have high exit rates, and how long sessions typically last) is used to improve the n bazi platform experience. This analysis does not identify individual players and does not influence any decision that directly affects your account.

2.7 Promotional Communications

If you have opted in to marketing communications during registration or through your account settings, n bazi may send you personalised offers, seasonal promotions (such as Eid bonus offers or BPL cricket season promotions), and platform updates via email or mobile notification. You may withdraw your consent to marketing communications at any time by updating your notification preferences in your account or by contacting support at [email protected]. Withdrawal of marketing consent does not affect your ability to use the platform.

n bazi shares personal data with third parties only in the following limited circumstances:

3.1 Payment Processors

To facilitate deposits and withdrawals, n bazi shares the minimum necessary transaction data with payment service providers including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, Visa, and Mastercard. These providers receive only the data required to process the transaction (such as your mobile number or bank account reference) and are prohibited from using your data for any other purpose.

3.2 Identity Verification Partners

To conduct KYC checks, n bazi may share your submitted identity documents and personal details with accredited third-party identity verification service providers. These providers verify the authenticity of your documents and return a verification result to n bazi. They do not store your data beyond what is required to complete the verification and are bound by strict data processing agreements.

3.3 Game Studio Providers

Games on n bazi are supplied by third-party studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. When you play a game from one of these providers, your session identifier and wager data are transmitted to the relevant studio's servers to operate the game. Game providers do not receive your full personal profile; they receive only the technical data necessary to run the game session and record the outcome.

3.4 Legal & Regulatory Disclosure

n bazi may be required to disclose personal data to law enforcement agencies, financial intelligence authorities, or other regulatory bodies where compelled to do so by a valid legal order, court order, or statutory obligation. In such cases, n bazi will disclose only the minimum data required to comply with the specific legal request and will inform the affected player where legally permitted to do so.

3.5 Business Transfers

In the event that n bazi undergoes a merger, acquisition, restructuring, or sale of all or part of its business assets, your personal data may be transferred to the acquiring entity as part of that transaction. In such circumstances, n bazi will notify affected players via their registered email address prior to any transfer and will ensure that the receiving entity is bound to respect your data rights under terms no less protective than this Privacy Policy.

n bazi uses cookies and similar tracking technologies to operate the platform, remember your preferences, maintain your login session, and analyse how the site is used so we can continue improving the experience. This section explains what types of cookies we use and how you can control them.

4.1 What Are Cookies?

Cookies are small text files placed on your device by a website when you visit it. They allow the website to recognise your device on subsequent visits and store certain preferences or session information. Cookies do not contain executable code and cannot access other files on your device.

4.2 Types of Cookies Used by n bazi

n bazi does not use third-party advertising cookies, retargeting pixels, or cross-site tracking technologies. You will not be tracked across other websites as a result of visiting n bazi.

4.3 Managing Your Cookie Preferences

You can control and delete cookies through your browser settings at any time. Most modern browsers allow you to block all cookies, accept only first-party cookies, or receive a notification before any cookie is placed. Please note that disabling essential cookies will prevent you from logging in to your n bazi account or using key platform features. Disabling analytics or preference cookies will not affect your ability to use the platform but may mean that certain display preferences are not retained between sessions.

Protecting your personal data from unauthorised access, loss, alteration, or disclosure is a top priority for n bazi. We implement a layered security architecture combining technical controls, operational procedures, and staff training to safeguard all data processed on the platform.

5.1 Technical Security Measures

• TLS/SSL Encryption: All data in transit between your browser and n bazi servers is encrypted using TLS 1.2 or higher. The platform enforces HTTPS on all pages and rejects insecure HTTP connections.
• Password Hashing: Account passwords are stored exclusively as one-way cryptographic hashes using a modern, salted hashing algorithm. Plaintext passwords are never stored or logged anywhere in n bazi's systems.
• Two-Factor Authentication (2FA): n bazi offers 2FA via your registered Bangladeshi mobile number. We strongly recommend all players enable 2FA to add a second layer of security to their account.
• Data Encryption at Rest: Sensitive personal data — including KYC documents, bank details, and national ID information — is encrypted at rest using AES-256 encryption on isolated storage servers.
• Access Controls: Access to personal data within n bazi's systems is restricted to authorised personnel on a strict need-to-know basis. All internal access events are logged, and access logs are reviewed regularly by the security team.
• Regular Security Audits: n bazi commissions periodic third-party security assessments of its platform infrastructure to identify and remediate vulnerabilities before they can be exploited.

5.2 Data Storage Location

n bazi stores player data on secure servers maintained by reputable infrastructure providers with physical and logical security controls in place. All primary data storage is subject to the safeguards described in this policy. Backup copies are encrypted and stored in geographically separate locations to ensure business continuity in the event of a hardware failure or disaster.

5.3 Breach Response

In the unlikely event of a personal data breach that poses a risk to player rights and freedoms, n bazi will take immediate steps to contain the breach, assess its scope and impact, notify affected players via their registered email addresses within 72 hours of becoming aware of the breach, and implement remediation measures to prevent recurrence. Affected players will be advised on the steps they can take to protect themselves following a breach notification.

n bazi retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable legal, regulatory, or financial compliance obligations. The following retention periods apply:

When data is no longer required under the applicable retention schedule, it is securely deleted or anonymised so that it can no longer be associated with any individual player. Anonymised, aggregated statistical data may be retained indefinitely for platform analytics purposes.

If you request deletion of your account and personal data under your rights described in Section 7, n bazi will delete or anonymise all data that is not subject to a mandatory legal retention obligation within 30 days of the confirmed deletion request.

As a player on the n bazi platform, you hold a number of rights in respect of the personal data we hold about you. These rights are detailed below:

• Right of Access: You have the right to request a copy of all personal data that n bazi holds about you. We will provide a structured summary of your data free of charge within 10 business days of a verified request.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it. You can update basic account details (such as your email address or contact number) directly through your account settings.
• Right to Erasure: You have the right to request that n bazi delete your personal data where it is no longer necessary for the purpose it was collected, where you have withdrawn consent, or where you object to processing and there is no overriding legitimate ground to continue. Note that certain data must be retained for legal compliance purposes and cannot be deleted on request.
• Right to Restrict Processing: You have the right to request that n bazi restrict the processing of your data in certain circumstances — for example, while we verify the accuracy of data that you have contested, or while an objection is being assessed.
• Right to Data Portability: Where processing is based on your consent or on the performance of a contract, you have the right to receive your personal data in a structured, commonly used, machine-readable format so that you can transfer it to another service provider.
• Right to Object: You have the right to object at any time to the processing of your personal data for direct marketing purposes. You also have the right to object to processing based on n bazi's legitimate interests, on grounds relating to your particular situation.
• Right to Withdraw Consent: Where n bazi processes your data based on your consent (for example, for marketing communications), you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing that occurred before the withdrawal.

n bazi will not charge a fee for exercising any of these rights in normal circumstances. Where a request is manifestly unfounded, repetitive, or excessive, we reserve the right to charge a reasonable administrative fee or decline to act on the request, explaining the reason for doing so.

n bazi reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, platform features, or applicable legal requirements. When we make material changes to this policy, we will notify registered players by sending an update notice to their registered email address and by displaying a prominent notice on the n bazi platform for a minimum of 14 days following the change.

The "Last Updated" date displayed at the top of this page reflects the date on which the most recent version of this Privacy Policy came into effect. We encourage you to review this page periodically so that you remain informed about how n bazi collects, uses, and protects your personal data.

Your continued use of the n bazi platform following the posting of an updated Privacy Policy constitutes your acknowledgement of the changes. If you do not agree with any material change to this Privacy Policy, you should cease using the platform and may request deletion of your account and personal data by contacting our support team at [email protected].

Where changes to this Privacy Policy are required by law, they will take effect immediately upon publication, regardless of the 14-day notice period described above. In all other cases, changes will take effect 14 days after the updated policy is published on this page.